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logo main
  • HOME
  • Structures
    • BES Hotel Cremona Soncino
    • BES Hotel Terme di Palazzago
    • BES Residence Bergamo – Polaresco Park
    • BES Hotel San Pellegrino Terme
    • BES Hotel La Muratella – Ancient Village in the Serio Park
    • BES Hotel Bergamo West
    • BES Coliseum Suites – Rome
    • BES Hotel Claviere – The Mountain to Experience
    • BES Hotel Villa Zoia
  • Restaurants
    • The Sweet Vine – San Pellegrino Terme
    • Harmonia Modern Osteria – Palazzago
    • Gelatilandia – The Taste of Tradition
  • Airport Service
  • Contact us
  • Italian

Cookie Policy (EU)

HOMECookie Policy (EU)

This Cookie Policy was last updated on October 21, 2025 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

1. Introduction

Our website, https://besgroup.it/en (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistical cookies to optimize the website experience for our users. With these statistics cookies we get insights into the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

6. Placed cookies

Elementor

Statistics (anonymous)

Usage

We use Elementor for content creation. Read more

Sharing data

This data is not shared with third parties.

Statistics (anonymous)

Name
elementor
Expiration
persistent
Function
Store performed actions on the website

WordPress

Functional

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
wpEmojiSettingsSupports
Expiration
session
Function
Store browser details
Name
wp-settings-time-*
Expiration
1 year
Function
Store user preferences
Name
wordpress_test_cookie
Expiration
session
Function
Read if cookies can be placed
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users

Sourcebuster JS

Statistics

Usage

We use Sourcebuster JS for visitor tracking. Read more

Sharing data

This data is not shared with third parties.

Statistics

Name
sbjs_migrations
Expiration
6 months
Function
Store the user's usage history
Name
sbjs_current_add
Expiration
6 months
Function
Store and count page views
Name
sbjs_first_add
Expiration
6 months
Function
Store and count page views
Name
sbjs_current
Expiration
6 months
Function
Store browser details
Name
sbjs_first
Expiration
session
Function
Store and track interaction
Name
sbjs_udata
Expiration
6 months
Function
Store a unique session ID

Google Fonts

Purpose pending investigation

Usage

We use Google Fonts for display of webfonts. Read more

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Purpose pending investigation

Name
Google Fonts API
Expiration
Function

Mixpanel

Purpose pending investigation

Usage

We use Mixpanel for website statistics. Read more

Sharing data

For more information, please read the Mixpanel Privacy Statement.

Purpose pending investigation

Name
*_mixpanel
Expiration
Function

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
e_kit-elements-defaults
Expiration
Function
Name
mp_gen_new_tab_id_mixpanel_150605b3b9f979922f2ac5a52e2dcfe9
Expiration
Function
Name
mp_tab_id_mixpanel_150605b3b9f979922f2ac5a52e2dcfe9
Expiration
Function
Name
cmplz_functional
Expiration
365 days
Function
Name
cmplz_statistics
Expiration
365 days
Function
Name
cmplz_preferences
Expiration
365 days
Function
Name
cmplz_marketing
Expiration
365 days
Function
Name
readabler
Expiration
Function
Name
cmplz_user_data
Expiration
365 days
Function
Name
cmplz_consented_services
Expiration
365 days
Function
Name
cmplz_policy_id
Expiration
365 days
Function
Name
cmplz_banner-status
Expiration
365 days
Function
Name
_ga
Expiration
Function
Name
_ga_QE2NTSEDKZ
Expiration
Function
Name
wp-settings-1
Expiration
Function
Name
_lscache_vary
Expiration
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

VALBREMBO SERVIZI SRL.
VIA GIACOMO OREFICE 14
00124 - ROME (RM)
Italy
Website: https://besgroup.it/en
E-mail: direzione@ex.comhotelbes.com

This Cookie Policy was synchronized with cookiedatabase.org on March 30, 2026.

Structures
  • BES Hotel Bergamo West
  • BES Hotel La Muratella – Ancient Village in the Serio Park
  • BES Hotel San Pellegrino Terme
  • BES Residence Bergamo – Polaresco Park
  • BES Hotel Terme di Palazzago
Structures
  • BES Hotel Cremona Soncino
  • BES Coliseum Suites – Rome
  • BES Hotel Claviere – The Mountain to Experience
  • BES Hotel Villa Zoia
  • Gelatilandia – The Taste of Tradition
Contacts

Via Fausto Radici, 3
24030 Mozzo (BG)

Email: direzione@hotelbes.com

Tel: +39 035 611190

© 2025 © Copyright VALBREMBO SERVICES SRLPIVA IT04553850167. All rights reserved.

Privacy Cookie Consent Accessibility

An Italian group redefining hospitality with style, passion, and authenticity.

E-mail: direzione@hotelbes.com

Tel: +39 035 611190

Accessibility
Accessibility modes
Epilepsy Safe Mode
Dampens color and removes blinks
This mode enables people with epilepsy to use the website safely by eliminating the risk of seizures that result from flashing or blinking animations and risky color combinations.
Visually Impaired Mode
Improves website's visuals
This mode adjusts the website for the convenience of users with visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
Cognitive Disability Mode
Helps to focus on specific content
This mode provides different assistive options to help users with cognitive impairments such as Dyslexia, Autism, CVA, and others, to focus on the essential elements of the website more easily.
ADHD Friendly Mode
Reduces distractions and improve focus
This mode helps users with ADHD and Neurodevelopmental disorders to read, browse, and focus on the main website elements more easily while significantly reducing distractions.
Blindness Mode
Allows using the site with your screen-reader
This mode configures the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software for blind users that is installed on a computer and smartphone, and websites must be compatible with it.
Online Dictionary
    Readable Experience
    Content Scaling
    Default
    Text Magnifier
    Readable Font
    Dyslexia Friendly
    Highlight Titles
    Highlight Links
    Font Sizing
    Default
    Line Height
    Default
    Letter Spacing
    Default
    Left Aligned
    Center Aligned
    Right Aligned
    Visually Pleasing Experience
    Dark Contrast
    Light Contrast
    Monochrome
    High Contrast
    High Saturation
    Low Saturation
    Adjust Text Colors
    Adjust Title Colors
    Adjust Background Colors
    Easy Orientation
    Mute Sounds
    Hide Images
    Hide Emoji
    Reading Guide
    Stop Animations
    Reading Mask
    Highlight Hover
    Highlight Focus
    Big Dark Cursor
    Big Light Cursor
    Cognitive Reading
    Virtual Keyboard
    Navigation Keys
    Voice Navigation

    BES Group

    Accessibility Statement

    • besgroup.it
    • April 1, 2026

    Compliance status

    We firmly believe that the Internet should be available and accessible to everyone, and we are committed to providing a website that is accessible to the widest possible audience, regardless of circumstances or abilities.

    To achieve this goal, we strive to adhere as strictly as possible to the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at Level AA. These guidelines explain how to make web content accessible to people with a wide range of disabilities. Adhering to these guidelines helps us ensure that the website is accessible to everyone: people who are blind, have mobility disabilities, have low vision, have cognitive disabilities, and many others.

    This site uses various technologies designed to make it as accessible as possible at all times. We use an accessibility interface that allows people with specific disabilities to adapt the site's user interface (UI) and customize it to their needs.

    Additionally, the site uses an artificial intelligence-based application that runs in the background and constantly optimizes accessibility. This application corrects the site's HTML, adapts functionality and behavior for screen readers used by blind people, and for keyboard functions used by people with motor disabilities.

    If you've encountered a glitch or have suggestions for improvement, we'd be happy to hear from you. You can contact the site managers using the following email address: direzione@hotelbes.com

    Screen readers and keyboard navigation

    Our site implements the ARIA (Accessible Rich Internet Applications) attribute technique, along with several behavioral changes, to ensure that blind users who use screen readers can read, understand, and use the site's features. As soon as a screen reader user accesses the site, they are immediately prompted to enter their Screen Reader Profile, allowing them to navigate and interact effectively with the site. Here's how our site meets some of the key needs of screen readers, with code examples from the console:

    1. Screen reader optimization: We run a background process that analyzes every component of the site from top to bottom to ensure compliance even after updates. During this process, we provide screen readers with meaningful data via ARIA attributes. For example: accurate labels in forms; descriptions for interactive icons (social, search, cart, etc.); validation guidance in form fields; and roles for elements such as buttons, menus, modal windows (pop-ups), etc. Additionally, the process scans all images on the site, providing object-recognition-based text descriptions as ALT tags for undescribed images. Text within images is also extracted using OCR (optical character recognition) technology. To activate screen reader adaptations at any time, simply press Alt+1. Users will also receive an automatic prompt upon entering the site to activate Screen Reader mode.

      These features are compatible with all popular screen readers, including JAWS and NVDA.

    2. Optimized for keyboard navigation: The background process modifies the site's HTML and adds various behaviors via JavaScript to make it keyboard-navigable. This includes the ability to navigate with the Tab and Shift+Tab keys, open drop-down menus with the arrow keys and close them with Esc, activate buttons and links with Enter, navigate between radio elements and checkboxes with the arrow keys, and select them with the spacebar or Enter. Keyboard users also find quick navigation and skip-to-content menus, always accessible with Alt+1 or as the first elements on the site during navigation. The process also handles pop-ups by moving the keyboard focus to them as soon as they open, preventing the focus from leaving the active element.

      Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (images) to jump directly to desired elements.

    Disability profiles supported by our site

    • Epilepsy Safe Mode: This profile allows people with epilepsy to browse safely by eliminating the risk of seizures caused by flashing animations or dangerous color combinations.
    • Visually impaired mode: This mode makes the site suitable for people with visual problems such as poor vision, tunnel vision, cataracts, glaucoma, etc.
    • Cognitive Disability Mode: offers assistive options for users with cognitive disabilities such as dyslexia, autism, stroke (CVA), etc., to make it easier to focus on the essential elements of the site.
    • ADHD Friendly Mode: helps users with ADHD and neurodevelopmental disorders read, navigate, and focus on key elements more easily by reducing distractions.
    • Blind Mode: Configure your site to be compatible with screen readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen reader is software for the blind installed on a computer or smartphone, and websites must be compatible with it.
    • Keyboard Navigation Profile (Motor Disabilities): Allows people with motor disabilities to use the site with the Tab, Shift+Tab, and Enter keys. Shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) can also be used.

    Additional UI, design and readability adjustments

    1. Font Adjustments – Users can increase or decrease the text size, change its typeface, modify spacing, alignment, line height, and more.
    2. Color adjustments – Users can choose different contrast profiles such as light, dark, inverted, and monochrome. They can also change color schemes for titles, text, and backgrounds, with over seven options available.
    3. Animations – Epilepsy sufferers can disable all running animations with a single click. Controlled animations include videos, GIFs, and flashing CSS transitions.
    4. Content Highlighting – You can highlight important elements such as links and titles, or just active or selected ones.
    5. Mute – Users with hearing aids may experience discomfort with automatic audio. This feature allows you to instantly mute the entire site.
    6. Cognitive disorders – We use a search engine linked to Wikipedia and Wiktionary to help people understand the meanings of phrases, abbreviations, slang, and more.
    7. Additional functions – ability to change cursor color and size, activate a print mode, virtual keyboard and many other features.

    Compliance status

    We firmly believe that the Internet should be available and accessible to everyone, and we are committed to providing a website that is accessible to the widest possible audience, regardless of circumstances or abilities.

    To achieve this goal, we strive to adhere as strictly as possible to the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at Level AA. These guidelines explain how to make web content accessible to people with a wide range of disabilities. Adhering to these guidelines helps us ensure that the website is accessible to everyone: people who are blind, have mobility disabilities, have low vision, have cognitive disabilities, and many others.

    Furthermore, the site complies with the’European Accessibility Act (EEA), which establishes common accessibility requirements for digital products and services in the European Union, in order to ensure equal access and inclusion for all users.

    This site uses various technologies designed to make it as accessible as possible at all times. We use an accessibility interface that allows people with specific disabilities to adapt the site's user interface (UI) and customize it to their needs.

    Additionally, the site uses an artificial intelligence-based application that runs in the background and constantly optimizes accessibility. This application corrects the site's HTML, adapts functionality and behavior for screen readers used by blind people, and for keyboard functions used by people with motor disabilities.

    If you've encountered a glitch or have suggestions for improvement, we'd be happy to hear from you. You can contact the site managers using the following email address: direzione@hotelbes.com

    Browser and assistive technology compatibility

    We aim to support as many browsers and assistive technologies as possible, so users can freely choose the tools that best suit their needs, with the fewest limitations. To this end, we've worked hard to ensure compatibility with all major systems, covering more than 95% on the market: Google Chrome, Mozilla Firefox, Apple Safari, Opera, Microsoft Edge, JAWS, and NVDA.

    Notes, comments and feedback

    Despite our best efforts to allow everyone to customize the site to their needs, there may still be pages or sections that are not fully accessible, are undergoing upgrades, or temporarily lack adequate technological solutions. However, we continue to constantly improve accessibility, updating features and adopting new technologies to achieve the best possible level. For any assistance requests, please contact us at direzione@hotelbes.com